What’s included / excluded

Included

• Ready RU/EN message scripts
• QA acceptance checklist
• 7-day launch SOP
• FAQ + escalation rules
• Implementation guide

Not included

• Custom one-off development
• Integrations outside package scope
• Long-term support (separate plan)

Delivery format

• ZIP package + instruction
• Delivery after payment
• Telegram support based on chosen plan

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